EMAIL US: customerservices@saxoninsurance.com

REQUEST A CALL: callme@saxon-insurance.com

PHONE US: 0844 576 8362*

WRITE TO US: SAXON, UK & Ireland Insurance Services (Online) Limited, Bank House, Warwick Street, Manchester, M25 3HN

Make a claim?
If you need to make a claim, please contact us as soon as soon as possible. If the claim involves a loss from theft, malicious damage, vandalism or any other criminal activity you must report the incident to the Police within 24 hours of discovery. 

IMPORTANT: Please note that all claim forms must be submitted within 31 days of the incident, in line with your policy agreement.

HOW TO MAKE A CLAIM

If you need to make a claim please download, complete and return a claim form or contact our claims team: For all claims other than the schemes listed below:

• DOWNLOAD A CLAIM FORM: To download a claim form, please visit Policy Documents
• EMAIL US: claims@saxoninsurance.com
• PHONE US: 0844 576 8361*
• WRITE TO US: Saxon Claims Service, GAB Robins UK Ltd, Robins Affinity Management, 1st Floor, Building 8, Exchange Quay, Salford Quays, Manchester, M5 3EJ

For claims from Cosmopolitan Housing Association, University of Ulster & Victoria Halls:

• DOWNLOAD A CLAIM FORM: To download a claim form, please visit Policy Documents
• EMAIL US: claims@cover4students.com
• PHONE US: 0844 826 2045*
• WRITE TO US: Saxon Claims Service, Direct Group Property Services Ltd, PO Box 800, Halifax, HX1 9ET.

* For our joint protection calls may be monitored and/or recorded.
Calls will be charged at a maximum 5p a minute from BT lines. Calls from non-BT phone lines may vary.
Telephone lines are open Monday to Friday 9.00am-5.00pm excluding public holidays.